CyberPower RMCARD202TAA User Manual download pdf (Page 25)

CyberPower Remote Management System

Trouble Shooting

Problem Solution

Unable to configure the

Management Card by method1

or method2

1. Check the LED status, the normal condition is

both yellow and green led is on.

If green led is off:

Check the Management Card for proper seating in

the UPS and the UPS power is on.

If yellow led is off:

=> Ensure the network connection is valid

2. Ensure the PC being used is on the same

physical network as Remote Management Card.

Unable to ping the

Management Card.

1. Use method 1 and method 2 to get correct an IP

address for the Remote Management Card.

2. If the PC being used is on a different physical

network from the Remote Management Card, verify

the setting of subnet mask and the IP address of

gateway.

Lost the user name and

password

Please refer to the “Reset to Default Setting /

Recover from a Lost Password” section of the

user’s manual.

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CyberPower RMCARD202TAA User Manual Page 25