CyberPower PR6000ELCDRTXL5U User Manual download pdf (Page 13)

CyberPower Systems Inc.

www.cpsww.com

permission is prohibited. PowerPanel

Business Edition and PowerPanel

Personal Edition are trademarks of

CyberPower Systems Inc.

Problem Possible Cause Solution

Outlet does not provide

power to equipment

Circuit breaker has tripped due

to an overload.

Turn the UPS off and unplug at least one piece of equipment.

Wait 10 seconds, reset the circuit breaker and then turn the UPS

on.

Batteries are discharged. Recharge the unit for at least 4 hours

Unit has been damaged by a

surge or spike.

Contact CyberPower for repair.

Uncritical outlets have

turned off automatically

due to an overload.

Push the toggle button to make the uncritical outlets turn on.

The UPS does not

perform expected

runtime.

Batteries are not fully charged.

Recharge the batteries by leaving the UPS plugged in.

Batteries are degraded. Contact CyberPower for repair.

The UPS will not turn

on.

The on/off switch is designed to

prevent damage by rapidly

turning it off and on.

Turn the UPS off. Wait 10 seconds and then turn the

UPS on.

The unit is not connected to an

AC outlet.

The unit must be connected to a 220/230/240v outlet.

The batteries have degraded. Contact CyberPower for repair.

Mechanical problem. Contact CyberPower for repair.

PowerPanel® Business

Edition/ PowerPanel®

Personal Edition

Edition is inactive.

The serial cable or USB cable

is not connected.

Connect the cable to the UPS unit. You must use the cable that

came with the unit.

The cable is connected to the

wrong port.

Try another port of your computer.

The unit is not providing power

of batteries.

Shutdown your computer and turn the UPS off. Wait 10

seconds and turn the UPS back on. This should reset the unit.

The serial cable is not the

cable that was provided with

the unit.

You must use the cable included with the unit for the

Software.

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CyberPower PR6000ELCDRTXL5U User Manual Page 13

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