CyberPower PDU20SW8RNET User Manual download pdf (Page 122)

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 Add the below snippet with the IP address and hostname.

192.168.1.1 hostname

Note: IP address and host name can be inquired using the commands ‘ifconfig’ and ‘hostname’.

 Restart the service using the commands ‘sudo service ppbed stop’ and ‘sudo ppbed service start’

 Login the page again. The host name and IP address will be correct.

12. My Client computer always shuts down/ hibernates on each time my system starts.

It may be caused by the following conditions:

 Due to too short shutdown time or an unresolved problem, a power event which causes system shutdown may

occur incessantly on each time system starts. For example, if a network communication lost event final results

in system shutdown, Client will be aware of communication loss and shutdown system soon.

 Make sure that Client computer is assigned to match the actual outlet connection. Computers on NCL outlets

will shutdown prior to ones on CL outlets when a power event occurs.

Follow below steps to avoid the Client shutdown/hibernation on each time system boots.

For Windows Users.

 Press F8 when your computer boots. Your system will go to Windows Advanced Options Menu and select

Safe Mode option to enter the safe mode.

 Log on to your computer as an administrator.

Note: When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor.

 Edit the preferences.xml file located at <Installation_directory>/etc/client folder on the Client computer and

search the <shutdown_pause> tag as below example:

<?xml version="1.0" encoding="UTF-8"?>

……

……

<shutdown_pause>false</shutdown_pause>

</shutdown>

</action>

</preference>

Change <shutdown_pause> value from false to true. Save the preferences.xml file and restart your computer.

 Login the PPBE page to check the setting.

Note: All shutdown or hibernation in safe mode will not take effect by events evoked currently.

 Restart the service to apply new setting from the PowerPanel

Business Edition service of the Control

Panel/Administrator Tools/Services.

For Linux Users (Example for Ubuntu)

 Press and hold the Shift key as your computer reboot to enter the GRUB screen. Press “e” key to edit the

GRUB command.

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CyberPower PDU20SW8RNET User Manual Page 122